Program manager · Digital strategist · Data storyteller

I turn complex work into clear, useful experiences.

I connect program leadership, data, marketing, and digital strategy to help organizations move forward—with clarity and measurable impact.

Jahaziel Jay Romero in a charcoal suit
10+years of experience
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Impact at a glance

7KActive volunteers supported
300+Participating agencies
13Counties in regional reach
4Disciplines working as one

Selected work

Proof, not just promises.

Four focused case studies show how I lead, analyze, create, and improve—not just the final product, but the thinking behind it.

LIVE WEBSITE WORK
volunteerhouston.org/volunteers
Volunteer Houston redesigned Volunteers pageVolunteer journey
agencies
Volunteer Houston Participating Agencies pageAgency tools
disaster response
Volunteer Houston disaster response pageBlueSky + GraySky
01

Digital strategy + web

Volunteer Houston Website Modernization

WordPressHTML/CSSSEOAccessibility

Led responsive website improvements across volunteer, agency, corporate engagement, internship, recognition, and disaster-response resources.

Project outcome

Created a clearer content system with stronger calls to action, mobile-friendly layouts, accessible structure, and search-focused page content.

google.com · volunteer opportunities houston
Google results showing Volunteer Houston and VolunteerHou.org at the top for volunteer opportunities Houston
ORGANIC SEARCH PROOF
01Volunteer Houston
top organic result
02VolunteerHou.org
second owned result

Page-one visibility

02

SEO + digital growth

Search Visibility & Digital Growth

Search StrategyContent SEOWordPressAnalytics

Rebuilt high-intent website journeys around the language people use when searching for volunteer opportunities, agency resources, and disaster-response information.

Project outcome

Volunteer Houston now surfaces as a leading search result for core Houston volunteer-intent queries, supported by clearer page architecture, optimized content, metadata, internal pathways, and mobile-first experiences.

Marketing + communications

HTML Email & Campaign Design

HTML EmailCSSContentCampaigns

Designed a responsive September Volunteer Spotlight campaign combining real photography, personalized messaging, five featured opportunities, and clear calls to action.

Project outcome

Built a polished editorial email in HTML and CSS with a mobile-friendly structure, strong visual hierarchy, personalized copy, campaign storytelling, and reusable content blocks.

01PrepareBlueSky resources
02ConnectAgencies + partners
03ActivateVolunteer response
04MeasureRegional impact
04

Programs + operations

Regional Volunteer Coordination

Program ManagementStakeholdersOperationsStrategy

Developed preparedness resources and volunteer-coordination frameworks connecting partners, agencies, volunteers, and regional response priorities.

Project outcome

Organized BlueSky preparedness and GraySky activation information into actionable resources serving a 13-county regional footprint.

How I work

One professional.
Four connected strengths.

My advantage is not one isolated skill. It is the ability to see the program, understand the data, shape the message, and build the digital experience.

01

Lead

Programs, projects, stakeholders, timelines, and cross-functional priorities.

02

Analyze

Operational data, dashboards, KPIs, trends, and executive reporting.

03

Create

Web pages, email campaigns, presentations, graphics, and content systems.

04

Improve

Digital experiences, workflows, accessibility, SEO, and organizational clarity.

Experience

A career built on progression.

Each role strengthened a different part of how I work today—from operations and data quality to service, strategy, communications, and program leadership.

Program Manager

Volunteer Houston · IM Houston

Digital strategy · Programs · Data · Marketing

Program Coordinator

Volunteer Houston · IM Houston

Agency support · Engagement · Communications

Data & Compliance Coordinator

Interfaith Ministries for Greater Houston

Data quality · Compliance · Process improvement

Earlier Leadership Experience

IM Houston · University of Houston · Pentair

Case management · Student data · Operations
Jahaziel Jay Romero at the University of Houston monument

Where the journey began

Psychology shaped how I understand people. Marketing taught me how to reach them.

My Bachelor of Science in Psychology with a minor in Marketing from the University of Houston built the foundation for a career centered on people, information, and impact. Since then, every role has expanded what I can lead, analyze, create, and improve.

University of HoustonBachelor of Science in Psychology · Minor in Marketing

Code + communication

I understand the build—and the reason behind it.

I use HTML and CSS as practical communication tools—building responsive pages and emails, then translating the technical structure into clear experiences people can navigate and act on.

Explore the work
<section class="portfolio-impact">
  <h2>Strategy made visible.</h2>
  <p>Clear content. Responsive design.
    Measurable impact.</p>
</section>

What's next

Let's build work that
moves people forward.

Houston, Texas

Interested in connecting around program management, digital strategy, marketing communications, and data-driven work.

View selected work